The little green boxes were put in the grass last winter and now I see Verizon trucks in the neighborhood, so I go to
Verizon's FiOS website to see if I can finally get
FiOS. Yes! It looks like I can finally order it. While I'm pricing it out (I really only want TV and Internet, I'm thinking of dropping the landline), I get the "live chat" window. Well, well, well. Mabel wants to "help" me. The only question I really have for her is how much the "taxes and fees" are. She tells me she can't answer that because it's different based on where you live. I tell her I'm in NJ. She again tells me that it's a computer automated thing and she doesn't know. I ask if it's in the $20 range or $50. No answer.
So she goes on to make me an offer only good while I'm online with her NOW!!!!! She'll waive the DVR fee for three months. And, she will waive all the activation and installation charges. Big deal. The website already does that. I told her I would think about it. She seemed disappointed that I wouldn't be signing up NOW!!!!! with her. Oh well, I'm sure she will get over it.
Over the next few days/weeks (and I really hope not months!), I will chronicle my FiOS exploits and let you know how things are going. Stay tuned....
